Privacy Policy
At ezSpanglish, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our website, mobile applications, and services (collectively, the "Platform"). By using the Platform, you consent to the practices described in this policy.
Information We Collect
- Personal Information: This includes your name, email address, phone number, payment information, and any other details you provide during registration or use of the Platform.
- Usage Data: We collect data about how you use the Platform, including pages visited, features used, and time spent on the Platform.
- Learning Data: When you take lessons, we record how you answer each question (right or wrong, how many tries, whether you used a hint, and how long it took). We do not keep the answers you type or any recording of your voice.
- Device Information: We may collect details about the device you use to access the Platform, such as the device type, operating system, browser type, and IP address.
- Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience on the Platform. You can manage your cookie preferences in your browser settings.
How We Use Your Information
- Provide and improve our services.
- Personalize your experience on the Platform.
- Help you practice the words and phrases you find hardest, at the right time, and show your real progress.
- Process transactions and manage subscriptions.
- Send you important updates, notifications, and promotional content.
- Analyze usage trends and improve the functionality of the Platform.
- Ensure compliance with our Terms and Conditions.
How We Share Your Information
- Service Providers: Third-party vendors who assist us in operating the Platform, processing payments, or delivering communications.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
Your Rights and Choices
- Access and Update: You can access and update your personal information by logging into your account.
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in the email. Note that you may still receive important updates related to your account or transactions.
- Data Deletion: You can delete your account in the app or request deletion on our website. When your deletion is confirmed, we delete your Learning Data right away. Learning Data is kept for at most 24 months and then deleted automatically. We may retain certain other information for legal or business purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.
Contact Us
Email: info@ezspanglish.com
Address: 1690 Watertower Place Ste 100 #151 East Lansing, MI 48823